IMPORTANT UPDATE - At The Wetsuit Centre we always want to maintain the highest level of customer satisfaction.

If you have any issues with delivery of an item, please email us at [email protected] with the subject line - 'delivery update' and your order number.

Shipping And Handling

We aim to pack and ship all orders received before 3pm (12pm for surfboards) the same day, and for all orders received after 3pm will be dispatched the next working day (excluding Bank Holiday), either by Courier or Royal Mail. Delivery Charges are based on the total value in your Shopping Basket as per the chart below. The Delivery charge is shown in the Shopping Basket summary when an item is added, also in the Checkout page and finally on the Secure Payment page.

TAX

Orders to British Forces (BFPO) available minus 20% VAT
Orders to outside UK available minus 20% VAT

Please also note: We have a no quibble 90 day exchange or refund policy providing the item has not been used.

** Scotland & NI - We cannot provide next day delivery for some areas of Scotland And Northern Ireland, our courier service will instead offer a 2 day service, please inquire to find out more about your postcode.

** Saturday Delivery - Saturday Delivery is £9.95 extra excluding surfboards. So items ordered on Friday with Next Day Service will arrive Monday, unless ordered after 3pm which will be delivered Tuesday. Please call to arrange Saturday Delivery.

** Mainland Europe. Charges may apply to island/remote destinations like Cyprus, parts of Greece, Malta, Canary Islands etc... Note, we are not able to offer express 96 hour delivery to Bulgaria, Greece, latvia and Cyprus.

** Rest of world charges may apply to destinations like Madagascar, Japan, USA, Falkland Islands, etc…

All board bags outside mainland UK will be an additional cost of between £15 and £25 shipping each.

Delivery Schedule
We aim to deliver your order right away! You will normally receive your order to you within 48 hours from receipt of payment.

United Kingdom

Surfboards Delivery - 2 Days	Price calculated at checkout
All Other Items (Excluding Surfboards)	Under £30.01	Over £30	Express
	1st Class £2.95	within 3 Days Free	24 hour Courier £5.99

Europe

Surfboards Delivery 2-5 Days	Price calculated at checkout
All Other Items (Excluding Surfboards & Large Or Heavy Items Such As Skateboards/Bodyboards)	Basic 1st Class	Recorded 1st Class On Orders Over £100 Otherwise	Express
	6-8 Days £3.95	4-6 Days 7.95	2-4 day Courier £14.95

Rest Of The World

Surfboards Delivery	Not Available
All Other Items (Excluding Surfboards & Large Or Heavy Items Such As Skateboards/Skimboards)	Basic 1st Class	Trackable 1st Class On Orders Over £100 Otherwise	Express
	7-10 Days from £5.95	4-7 Days from £9.95	3-5 day Courier from £19.95

ISRAELI CUSTOMERS PLEASE NOTE - FOR SOME ISRAELI REGIONS WE MAY CHOOSE TO SHIP WITH ROYAL MAIL INSTEAD OF DHL, THESE PACKAGES ARE THEN PASSED ONTO THE ISRAELI POSTAL SERVICES. WHILST WE USUALLY FIND DELIVERY IS QUICK, ESTIMATED DELIVERY TIMES MAY BE SIGNIFICANTLY LONGER THAN QUOTED. BE AWARE THAT YOUR ORDER MAY TAKE UP TO 60 DAYS TO ARRIVE.

WE ARE NOT RESPONSIBLE FOR ANY IMPORT TAX OR CUSTOM DUTY CHARGES APPLIED BY YOUR OWN COUNTRY.

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