returns and refunds

Returns Policy

The Wetsuit Centre has a no hassle 90 days returns policy for you to either exchange or refund an item provided it has not been used.

If you wish to return your goods, please fill in the returns card found in the documents enclosed window on the front of your parcel and post the item(s) back to the address below. If you’re unable to locate the returns card you can download our returns form using this link.

Returns Address

Wetsuit Centre

Unit 4 Station Approach

Ashley Road

Boscombe

Bournemouth

BH1 4NB

We do not offer a free returns service so you will have to organise the return yourself and we recommend using a tracked or signed for service.

* Due to Covid-19 quarantine regulations - All returns we aim to process between 7 - 10 Working Days. Thank You For Your Patience

FREE RETURNS for all UK customers that pay for their order using Pay Pal. If you follow the link below and activate the service on your PayPal account you are then eligible to process your free shipping direct with Pal Pay by following their simple three step process.

PayPal Free Returns Link

Your rights to return goods are protected under the EU Distance Selling Directive which can be found by clicking here

The product you wish to return must be in a re-sale condition in its original, with any tags still attached.

These policy is in line with the European Directive on distance selling